How Town Clerks Use MuniTrac
For town clerks in Massachusetts, the meeting itself is just the tip of the iceberg. Once the gavel drops, the real work starts.
Between drafting and polishing minutes to making sure everything is searchable and public-ready, the paperwork piles up fast. You’re expected to have everything perfectly organized and accessible, even when you’re working with a small team or a tight budget.
The Daily Reality for Town Clerks
The hard part isn’t running the meeting — it’s staying on top of the mountain of work that comes after.
Clerks often spend hours reviewing handwritten notes or re-listening to audio recordings to verify the specifics of motions and vote counts. This repetitive process is not just time-consuming; it increases the risk of transcription errors that can affect the official record.
When a resident or official requests a decision from years ago, “searching” often involves navigating a disorganized maze of digital folders or digging through physical filing cabinets. Without a centralized system, responding to public records requests becomes a major administrative drain.
Residents now look for near-instant access to meeting outcomes. Meeting these demands through manual processes is nearly impossible, often resulting in a gap between when a decision is made and when the public can actually review the official record.
MuniTrac was built to change that.
Why Town Clerks Choose MuniTrac
Town clerks don’t need another system to manage — they need one that actually reduces workload.
MuniTrac supports clerks by automating the most time-consuming parts of meeting documentation while preserving accuracy, consistency, and compliance. Minutes, transcripts, and records are generated quickly and organized clearly, so clerks can focus on oversight instead of transcription.
The result: More confidence in the record for less time. Read our guide here.
How Munitrac works
Simply upload the meeting agenda and recording, and have a speaker-attributed transcription and minutes within 24 hours!
Searchable Records for Staff and the Public
With MuniTrac, meeting records become easy to navigate for everyone who relies on them.
Staff can quickly answer questions like:
Has this issue come up before?
When was this discussed?
Who raised the concern?
Residents, journalists, and board members can search by keyword and immediately find relevant discussions without watching hours of footage or requesting additional assistance from the clerk’s office.
This level of access supports transparency while reducing staff workload.
Town clerks play a critical role in preserving the public record. MuniTrac helps ensure that the record reflects not just what was scheduled, but what actually happened.
By converting agendas and recordings into searchable transcripts and generated minutes, MuniTrac transforms meeting documentation from an administrative burden into a tool for transparency, accountability, and public engagement.
Capture the full story with MuniTrac.
Book a demo with our team and see why Massachusetts’ town clerks rely on MuniTrac every day.